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Privacy and Data Handling Policy

Transparency in Data Collection

Our commitment to user privacy remains paramount. While anonymity and data protection are core principles, the Content Management System (CMS) may allow users to collect contact information (emails, phone numbers) from viewers for specific purposes such as lucky draws or watching authorization. It is also optional for viewers to provide such information and based on user discretion.

Important to Note:

  • Any data users choose to collect through the CMS is encrypted within our system, ensuring it remains inaccessible and undisclosed to unauthorized parties.
  • This approach empowers users to meet operational needs while upholding our shared commitment to user privacy.

Display Names

Nick name: To maintain user anonymity, we provide the option for users to choose their own display/nick names.

Random Assignment: In cases where users do not select a display name, we assign a random, non-identifiable display name to ensure privacy and avoid any inadvertent disclosure of personal information.

Optional Email Collection for Lucky Draw Feature

Advance Feature: The only instance where we collect an email address is for users who opt to participate in our advanced features, the Lucky Draw and Live Quiz.

  • Encryption and Security: Any email address collected for this purpose is encrypted in transit.
  • Encrypted at Rest: In our database, these email addresses are stored with encryption to prevent unauthorized access.

User Control and Deletion: Customers can request the deletion of email addresses from our database, and we will promptly comply with such requests.

Commitment to Privacy

We are dedicated to maintaining the highest standards of privacy and data security. Our policies are designed to protect user information while providing a safe, secure, and enjoyable experience.